The training department team at Keno Kozie wears many hats. While they are there to onboard new employees that join the company, they also fill the role of “teacher/trainer” when it comes to keeping their law firm clients’ staff up…
Technical Trainer How long have you worked at Keno Kozie? Three years! What different positions have you held at Keno Kozie? I began as a Help Desk Analyst before moving on to Quality Control and Training roles. What is your…
Eli Nussbaum of Keno Kozie Associates presented on the benefits of bimodal IT and how it can benefit your firm. The Webinar discussed three main points: The two modes in bimodal IT – Mode 1- management of core IT infrastructure…
Claire Mosshamer Director of Process and Quality Control How long have you worked at Keno Kozie? 19.4 years, or 7,098 days. What different positions have you held at Keno Kozie? I began as the only engineering coordinator and expanded the…
After a slow start to embrace the idea of using a “hosted” model for managing software applications and client data, law firms have accelerated their adoption of this model in recent years. More than 54% of lawyers reported using a…
Christopher Clai Keno Kozie Cyber Security Engineer Q: What does a normal day at Keno Kozie look like for you?A: As a Keno Kozie Cyber Security Engineer I use my ninja-like skills in systems administration and development to help…
They say history repeats itself, and this has once again proven to be true in the area of network and computer security. In the past, wise kings would build stone castles with solid wooden and steel doors only accessible after…
Technology has revolutionized the way today’s attorneys practice law, and few things have made as big an impact as the evolution of the cloud. Cloud solutions have broad applications across the legal field, thanks to their ability to offer lawyers…
Michael Dalberg The Help Desk After Hours Super Group Lead Q: What does a normal day at Keno Kozie look like for you? A: A normal day for me on the help desk begins with coordinating and communicating with my…
Although the predicted time frame varies, most business economists suggest that a recession is on the horizon within the next two years, according to a survey by the National Association for Business Economics released in late February. At the end of the…