Technology focus for law firms
We are a holistic managed IT services partner for the legal services industry. We help orchestrate and manage the IT environment for law firm leaders so they can focus on elevating the practice of law and client experience.
Technology can be a driver of competitive advantage, outstanding client experience, and operational efficiencies for law firms. To harness technology in a strategic way, it must be implemented, adopted, and managed with expertise and careful attention.
K2 Services is the holistic managed IT service partner of choice for law firms. We are unrivaled in scale and capability, with hundreds of firms entrusting us with their reputation and business. From complete system design, implementation, training and support to 24x7x365 help desk outsourcing; our clients rely on K2 Services’ experience and expertise.
We recognize the importance of information, communication, and access for legal professionals and their clients. By partnering with K2 Services to manage critical aspects of your IT environment and workflows, your IT team can get focused on technology projects that will elevate your firm.
Grown out of a legacy of service to the legal industry and built to support the needs of the technology-enabled law firm of the future, K2 Services was created for this unique moment in time.
What Our Clients Are Saying …
“Crowe & Dunlevy has relied on K2 Services as its managed services and Help Desk provider for more than 10 years. From providing core functionality to our lawyers, to staying ahead of our clients’ expectations on data security, to designing systems that allow our teams to work seamlessly in remote environments, K2 Services has consistently delivered for our firm.”David Sullivan - Attorney at Law, VP TechnologyCrowe & Dunlevy
“Critical to our success has been the great partnership that we have formed with the K2 Services team. We have been able to create a collaborative and interactive relationship that is very different from most vendor client arrangements. K2 Services has brought a depth of shared service knowledge, along with tactical expertise from multiple previous engagements that has enhanced the approach developed by our core team. This integration of our teams has allowed us to produce a dynamic service strategy, based on best practices and world class implementation techniques.”Fernando R. Torres - Director of Technology & Information ServicesEversheds Sutherland
“K2 Services once again showed their value during our recent work from home transition. K2 was with us planning the possibility of a work from home scenario in the weeks leading up to the abrupt transition. K2 advised on what remote work would look like and provided workable solutions that met our time and equipment constraints. When the sudden conversion happened our firm was ready and had everyone working on Day 1. K2 technicians were available to assist our users with any connectivity issues and are still there for us today.”Timothy R. Quigg - Director of TechnologyLevenfeld & Pearlstein, LLC
“With most companies, the strength and skill of your technology partners and service providers are seen in times such as the current COVID-19 pandemic. With very little notice, the K2 Services leadership team engaged key engineers to complete a critical assessment of our Citrix environment which proved to be crucial to the success of our newly instituted work from home requirement. With 90% of our employees working from home, we anticipated an increase in the number of technical support incidents of which the K2 Services support desk has successfully managed well and communication from key leaders never wavered.
The support we have received during the crisis has been stellar and are pleased to have a partnership with K2 Services.”LaTesha Blair - Chief Information OfficerBurr & Forman LLP
“My K2 team is going above and beyond as usual. Multiple people (at NTI) call me weekly to tell me how smart, kind and innovative they are when it comes to solving IT issues. They have also been vital to our current projects.
The support we have received during the crisis has been stellar and we are pleased to have a partnership with K2 Services.”Laura Kiefer - Director of Administrative OperationsNuclear Threat Initiative
“As a firm administrator for more than 20 years, hiring K2 Services has been the best management decision of my career.
After trying a number of other IT vendors, I didn’t think an IT vendor existed that could provide excellent, consistent, reliable IT services at a reasonable price. K2 proved me wrong….K2 Services promised and delivered 110% on every promise made.
Worth every cent and more. Only regret is that we didn’t make the switch sooner.”Carol S. Hindle - AdministratorCarney, Kelehan, Bresler, Bennett & Scherr LLP
“Our firm became a client in 2002. K2 Services are client-oriented professionals, committed to analyzing and resolving issues day or night. They provide outstanding support, maintenance, system security and backup for our network. They suggest cost efficient investing solutions for tomorrow’s technology today. K2 Services goes above and beyond; they are a complete technology solution.Teresa Kielba - IT AdministratorHodges Loizzi Eisenhammer Rodick and Kohn LLP
The support we have received during the Coronavirus crisis has been stellar and we are pleased to have a partnership with K2 Services.”
“We are very pleased and impressed with the service we receive from K2 Services. Everyone at K2 Services listens to us and they “get it”. K2 is providing service to our law firm of 300+ users in three (3) different offices. The analysts respond to our callers and our questions almost immediately and address each problem accurately and effectively, night or day, weekday, weekend or holiday. The on-boarding process of working together was seamless and efficient.
This organization truly appreciates their customers.”Susan Zavesky - User Services ManagerCalfee, Halter & Griswold LLP
The Complete Legal IT Outsourcing Provider
The search for a legal IT outsourcing provider seldom begins with a single need of new hardware or software. Many businesses often look for new IT support because of poor communication or other issues that have little to do with technology. Founded in 1989, K2 Services is focused on being the complete Managed IT Service provider and delivering knowledgeable and professional end-user support to leading firms across the globe.
Customer-Centered | Focus on Quality | Flexibility | Perspective