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September 10, 2024

IT Organizations, Are You Ready for Generative AI?

September 10, 2024 in Thought Leadership

Security Awareness Training: It’s Time to Elevate Its Importance In Your Information Security Program

Traditional metrics that once defined the effectiveness of help desk operations within law firms are undergoing a profound transformation. As support needs are evolving, firms are being forced to adapt…
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August 27, 2024 in Thought Leadership

The Legal Help Desk: Shifting Toward User Sentiment as the Primary Health Factor

Traditional metrics that once defined the effectiveness of help desk operations within law firms are undergoing a profound transformation. As support needs are evolving, firms are being forced to adapt…
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February 22, 2023 in Thought Leadership

Application Managed Services for Law Firms: Transform and Deploy Your DMS Platform to Improve Firm Performance

Legal applications have become the essential lifeblood of how law firm professionals deliver legal services to clients, communicate with each other, and operate the business of the law firm. The…
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