K2 Services provides Technology Managed Services centered around enterprise and secure Technology Platforms that are the foundation to run your business. We provide flexible and scalable delivery models to meet your unique support needs, delivered with managed operating costs and reduced risks.
PLATFORM
OPERATIONAL SUPPORT
- Compute / Virtualization
- Data Storage / Protection
- Network Connectivity
User Support
- 24 x 7 Help Desk
- Deskside Support and Training
Enterprise Applications
- Microsoft Productivity Software
- IT Service Management Platform
End User Computing
- Managed Devices and Software
- Email and Document Management
- Collaboration Software
Operational Support
- 24 x 7 NOC
- Monitor, Patch and Remediate
Security
- 24 x 7 SOC
- Monitor, Management, Compliance
PLATFORM
Infrastructure Platforms
- Compute / Virtualization
- Data Storage / Protection
- Network Connectivity
Enterprise Applications
- Microsoft Productivity Software
- IT Service Management Platform
Operational Support
- 24 x 7 NOC
- Monitor, Patch and Remediate
OPERATIONAL SUPPORT
User Support
- 24 x 7 Help Desk
- Deskside Support and Training
End User Computing
- Managed Devices and Software
- Email and Document Management
- Collaboration Software
Security
- 24 x 7 SOC
- Monitor, Management, Compliance
Highlights
SLA and Compliance Driven
Client Advisory + vCIO
Modern and Enterprise Technology Platforms
Delivery Management + KPIs
Managed Procurement and IT Costs
IT Service Management Driven with ServiceNow Platform
DELIVERY MODELS
01 – Co-Managed
Core Care
- Platform Services with any combination of Add-on Services
02 – Co-Managed
Advanced Care
- + Security
- + User Support
- + Managed Procurement
03 – Fully Managed
Total Care
- + Training
- + Deskside Support
- + Managed Procurement
- + Applications + End User Computing