Skip to main content

TECHNOLOGY
MANAGED SERVICES

PLATFORM

OPERATIONAL SUPPORT

Infrastructure Platforms

  • Compute / Virtualization
  • Data Storage / Protection
  • Network Connectivity

User Support

  • 24 x 7 Help Desk
  • Deskside Support and Training

Enterprise Applications

  • Microsoft Productivity Software
  • IT Service Management Platform

End User Computing

  • Managed Devices and Software
  • Email and Document Management
  • Collaboration Software

Operational Support

  • 24 x 7 NOC
  • Monitor, Patch and Remediate

Security

  • 24 x 7 SOC
  • Monitor, Management, Compliance

PLATFORM

Infrastructure Platforms

  • Compute / Virtualization
  • Data Storage / Protection
  • Network Connectivity

Enterprise Applications

  • Microsoft Productivity Software
  • IT Service Management Platform

Operational Support

  • 24 x 7 NOC
  • Monitor, Patch and Remediate

OPERATIONAL SUPPORT

User Support

  • 24 x 7 Help Desk
  • Deskside Support and Training

End User Computing

  • Managed Devices and Software
  • Email and Document Management
  • Collaboration Software

Security

  • 24 x 7 SOC
  • Monitor, Management, Compliance

Highlights

SLA and Compliance Driven

Client Advisory + vCIO

Modern and Enterprise Technology Platforms

Delivery Management + KPIs

Managed Procurement and IT Costs

IT Service Management Driven with ServiceNow Platform

DELIVERY MODELS

01 – Co-Managed
Core Care
  • Platform Services with any combination of Add-on Services
02 – Co-Managed
Advanced Care
  • + Security
  • + User Support
  • + Managed Procurement
03 – Fully Managed
Total Care
  • + Training
  • + Deskside Support
  • + Managed Procurement
  • + Applications + End User Computing