Director, Account Management
Jay serves as a director of K2 Services and oversees client relations and strategic IT planning, including selecting practice-specific applications, document management, docketing, litigation support, and case management.
As a founding member of Keno Kozie Associates, he brings 30+ years of law firm technology experience, including a deep understanding of law firm culture, adoption of new technology, and ensuring a healthy relationship between internal IT departments and external resources.
He often lends his experience and historical expertise to all of K2’s clients as well as colleagues in the legal services industry.
A Chicago area native, Jay received his bachelor’s degree in finance from the University of Illinois at Urbana-Champaign.
Recent News
CrowdStrike Event, Recovery and Lessons Learned
In what is being called the largest IT outage in history, a flawed CrowdStrike security update caused Windows devices to “blue screen,” making them nonfunctional. As we all heard and many experienced, this outage affected 911 services, airlines, airports, hospitals,…
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