HOW
Trusted Partners
with 35+ years expertise
focused on the LEGAL industry
500+ Professionals
Business, technology, and
support servicing 350+ clients
Focused
on NLJ 500 +
AmLaw 200 Firms
Provide Utility Platform for IT
- Cloud and Security First Architecture
- Simple to Consume, Operationally Effective, Modernize IT
- Segment Based Platforms
- Technology Partner to Evolve IT Focus
Deliver Unified Support Across IT
- Elevated User Support and Advanced Operations
- ITIL Based Platforms and Workflows for IT Support
- Service Level Agreements and Expectations
- Connect the Business with IT
Evolve with Insights
- Dashboards and Insights into IT
- Workflow Transformation
- Cloud Management and Optimization
- Adoption and Change Management Support
VALUE
Strategic Enabler
Transition focus of IT to differentiated and revenue generating activities
Leverage for IT “utility” operations and execution – holistically
Reposition IT resources + investment with a focus on end-user, security, and innovation
Manage investment cycle for IT services towards predictable cost model
Partner in Scale
Leverage best practices from experience and insight managing multiple legal clients
Access to resource and skill set bench with seasoned experience driven by best practices
Ability to purchase at a scale
Defined SLA and OLA for technology uptime and support services
Focused
Understanding of law firm operating model and environment
Impact of advanced tech and how it will be a driver for firms and legal applications
Functional process domain expertise for workflow automation opportunities
Depth of market insight regarding client expectations for security and compliance
Accelerate Potential
Allow clients to focus on core business and client initiatives
Consulting and revenue generating insights: Innovation, AI, Security, User Experience
Partnered vision and technology roadmap driven by best-in-class technology and understanding of industry direction