In a roundtable discussion that took place on November 19, 2021, experts came together to discuss how consolidating service desks can help standardize ITSM processes and improve customer service and IT workflow. A consolidation is a highly visible and mission…
Executives from Keno Kozie to be on-site at booth #1628 and via the ILTACON virtual platform CHICAGO – AUGUST 18, 2021 – Keno Kozie Services LLC, a leading provider of information technology design, service and support to law firms and…
CHICAGO – JANUARY 28, 2021 – Keno Kozie Associates, Ltd., a leading provider of information technology design, service and support to law firms and legal departments, today announces Sue Keno, managing director, has been named to the ILTA Partner Advisory…
Ensuring effective management of your most important asset Data is your company’s most important asset. Having the wrong document management system (DMS) in place can wreak havoc on an organization, while having the right one will not only save your…
Managed services is not a one-size-fits-all program. There are many components to your IT infrastructure, and you need to make sure you have the right partner that you can trust. Unfortunately, too many MSPs build their services on the assumption…
Eli Nussbaum and Martin Catania to Speak on Two Tracks at Virtual Event CHICAGO – AUGUST 18, 2020 – Keno Kozie Associates, Ltd., a leading provider of information technology design, service and support to law firms and legal departments, today…
The COVID-19 pandemic has had significant impacts on businesses across all sectors, with one of the most apparent being a massive shift toward remote workforces. As counties and states instituted stay-at-home orders, organizations experienced a corresponding and exponential increase in…
Law firms require a tremendous amount of technology to operate efficiently, especially when staff is working remotely. Firms of all sizes leverage tools from various providers and must implement them with function and security in mind. From tool selection to…
COVID-19 has forced many businesses to quickly accommodate their employees working remotely. Having an employee base working away from established offices creates security vulnerabilities that many may not be prepared to mitigate. “Security” as a concept is generally organized under…
With stay-at-home and social-distancing orders becoming more prevalent by the day, it’s clear that not only our personal lives, but our professional lives have been markedly affected. Many law firms have the technology and processes in place to allow their staff…